
About Us
Warranty Design was founded with the singular purpose of providing help to businesses and insurance professionals to design and improve Protection Products. Our team of industry and regulatory experts are particularly renowned for solving the industry's most complex challenges.
Product & Partner Development

Scott Sherrod
Lead Designer
Scott has created and launched new services for many of the world’s most successful companies. He employs a common-sense, low-jargon style allowing easy translation of client goals to possible solutions. Prior to founding Warranty Design in 2015, Scott led product development for AIG’s $1B U.S. Services division. This experience convinced him of the need for independent expertise in protection product development would benefit all industry participants.
.png)
Matt Wagner
Sr. Designer - Compliance & Legal
Matt develops innovative insurance and warranty programs while navigating the industry's complex regulatory landscape. With deep expertise in both regulatory compliance and business operations, he collaborates with sellers, administrators, obligors, and underwriters to create practical, compliant, and profitable solutions. His comprehensive understanding of industry regulations and market dynamics enables him to help businesses overcome challenges and build programs that align with industry standards while delivering value to clients.

Chris Carignan
Chief Growth Officer
Chris is an experienced executive with a track record of scaling businesses, optimizing operations, and driving market expansion. He specializes in aligning strategy with execution, improving financial and operational efficiency, and leading cross-functional teams to deliver measurable results. From expanding retail partnerships and streamlining operations to enhancing risk management and financial controls, Chris helps organizations improve profitability, navigate growth challenges, strengthen partnerships, and build sustainable business models.

Jim Mormando
Designer - Retail & Jewelry
Jim brings 40 years of experience in the management and execution of services to the firm. He specializes in projects involving: service operations, supply chain management, logistics, and lean process design. He advises clients in system design and selection, service process optimization, and creation of exceptional customer experiences. Prior to joining warranty design in 2016, Jim spent 12 years as a service operation lead for Asurion where he managed a nationwide network of in-home service providers for both appliances and electronics.

David Innis
Designer - Energy & Benefits
David utilizes his broad international, telecom, and P&C insurance expertise to bring new concept and opportunities to the firm. He specializes in innovations in energy efficiency, demand response, electrification, and regenerative technologies. Prior to the firm, David spent 20 years as managing director of insurance brokering and consulting firm SFG. SFG was a partner of IoT consulting firm 151 Advisors (acquired by Momenta Partners).
Legal & Compliance

Jesse Wilson
Chief Counsel
Jesse is an accomplished legal, regulatory compliance, business strategy, and risk management professional with 25 years of experience focused on risk identification and mitigation within the highly-regulated insurance industry. He has a thorough understanding of compliance, legal, and operational complexities, and a proven ability to create innovative product and program solutions to meet clients’ business objectives. Prior to joining the firm Jesse was a partner at Frost Brown Todd where he specialized in legal and regulatory work in the protection products industry.

Amanda Melki
Regulatory Attorney
Amanda’s passion for research means she’s always ready to find the solutions available to make her clients’ visions a reality. She remains on the lookout for any news or changes in the insurance and warranty industry to keep her clients informed and compliant. She also has experience in general legal practice and litigation, with a focus on seeking amicable resolutions in consumer disputes. Amanda holds a J.D. from the Liberty University School of Law.

Tiffany Kasick
Compliance Director
With over 20 years of experience in the insurance and service contract industry, Tiffany Kasick has developed a unique perspective on how companies can address their compliance challenges. As the Compliance Director of Warranty Legal, Tiffany leverages her extensive background in property and casualty insurance compliance, risk retention group insurance compliance, service contract administrator/obligor licensing, call center licensing, and telemarketing licensing to provide innovative solutions. Her deep industry knowledge allows her to guide businesses in navigating complex regulatory landscapes with efficiency and accuracy.

Emma Barthel
Business Manager
Emma oversees our day-to-day legal operations, ensuring the efficient management of business functions, financial operations, and client services. With a strong background in both administrative operations and litigation, she plays a key role in streamlining processes and enhancing operational efficiency. Emma brings 4 years of experience to her role, where she is dedicated to improving workflows, supporting staff, and driving client satisfaction. She holds a B.A. in Communication Studies from Ball State University, which has equipped her with exceptional organizational, communication, and problem-solving skills.
.png)
Victoria Monken
Compliance Specialist
Victoria is a seasoned expert in Secretary of State licensing requirements, with a deep understanding of formation, maintenance, amendments, and correspondence. Known for her speed, meticulous attention to detail, and efficiency, she brings a wealth of knowledge to every project, ensuring that all aspects of licensing compliance are handled seamlessly. Whether navigating complex regulations or facilitating smooth operations, Victoria is the go-to professional for businesses seeking to streamline their legal processes with confidence and precision.

Regan Allen
Compliance Specialist
As a Compliance Specialist at Warranty Legal, Regan is dedicated to ensuring that our clients maintain compliance and stay in good standing across the various states in which they operate. Her role involves conducting compliance reviews and facilitating the licensing process, with a focus on Service Contracts and Portable Electronics Insurance initiatives. She holds a B.S. in Social & Behavioral Sciences from Indiana University.
.png)
Lindsay Iten
Paralegal
Lindsay brings a wealth of experience in corporate governance and regulatory affairs, along with a paralegal certificate and a strong track record of managing complex legal and compliance matters across a range of business environments. Known for a meticulous and highly organized approach, Lindsey excels at analyzing laws and regulations and turning them into clear, actionable guidance.
Product Protection Programs
Solutions designed to keep a product functioning. This includes all types of warranties, performance guarantees, and specialized insurance products for loss, theft, and other benefits.
